Frequently Asked Questions
F. A. Q. Frequently Asked Questions.
Welcome to the Bazaarket F.A.Q. page. Here are some quick fire answers to your commonly asked questions which will make your shopping experience easier. If you can’t find the answer here – don’t worry, it’s fine to reach out as we are happy to help.
When will I get my order?
We get it dispatched as soon as we can. Here’s how it looks: handling time –1 to 2 business days. Then, once shipped, it typically takes us from 6 to 8 business days to deliver. In total, most orders turned up at your doorstep within 7 to 10 business days.
Do you offer free shipping?
Yes, we do. Any item sent within the UK is available for delivery at no cost. No catch, no minimum spend.
Where are you based?
We are located in Croydon, London. This business is fully online which helps us to cut down on costs and sell to you for better prices.
What if my item turns out to be broken?
Let us know within 30 days of such a thing – and we will send a replacement. Or we could refund the order if nothing else can be done. For full details check the Return page.
Can I cancel an order after I have placed it?
Yes – but you have to contact us within the first 24 hours after you place it. We may have packed it already, cannot cancel if we have.
What is your return policy?
You can return anything within 30 days provided that the item is unused and in its original packaging. For steps, read the Return and Refund page.
When will I get my refund?
As soon as we get the item back and ascertain all is well – your refund will be issued. This takes a bank up to 7 business days.
Do your products come with a warranty?
Yes. Everything we sell has a 30-day warranty. If there is an issue within this period, we will sort it out.
How do I contact customer support?
For enquiries, contact [ mailto:info@bazaarket.com ] as created on our website. We reply within 1 to 2 business days.
Do you deliver internationally?
No. At the moment, we only deliver within the United Kingdom.
Do you have a physial store?
No. Bazaarket is an online shop with zero physical contact for efficiency.
Can I get the products in bigger quantities?
Yes, we accept big orders from organizations. However, you should contact us directly since we have certain conditions for bulk orders.
How do I make an exchange?
If you wish to make an exchange, we can help guide you on how to send the items to be exchanged. We will also assist you in paying the shipping and handling fees.
How do I track my order?
There are order tracking options within your account settings once the order is approved. However, you will also receive an email from our end once we ship the products to track them.
Contact Information
Store Name: Bazaarket
Address: 2 Lansdowne Rd, Croydon, London, CR9 2ER, United Kingdom
Email: info@bazaarket.com
Phone: 07376100325
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (UK Time)
We usually reply to emails within 1 to 2 business days.