Refund policy

Effective Date: 25 December 2025

At Bazaarket, we want you to feel confident when shopping with us. If something arrives and it’s not quite right, we aim to make the return process as simple and smooth as possible.

30-Day Return Period

You have 30 days from the date your order is delivered to request a return.

To be eligible for a return, items must be:

• Unused

• In their original condition

• Returned with original packaging and accessories

• Accompanied by proof of purchase (order number or receipt)

Who Pays for Return Shipping?

• If an item is faulty, damaged or incorrect, we will cover the return shipping costs.

• If you are returning an item due to change of mind, return postage will be your responsibility.

Bazaarket does not charge restocking fees.

Refunds

Once your return is received and inspected, we will notify you by email.

If your return is approved:

• A refund will be issued to your original payment method

• Once we’ve received your returned item and confirmed everything is in order, we’ll issue your refund in 7 business days. After that, your bank or payment provider may take another 7 business days to show the money back in your account.

Please note: original shipping fees are non-refundable (where applicable).

How to Start a Return

Please contact us first so we can guide you through the process and provide the correct return address.

Email: info@bazaarket.com
Phone: +44 7376 100 325

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)
Messages received at the weekend will be answered on Monday.

Exchanges

If you need a different size, colour, or product, we are happy to help with an exchange whenever possible.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

• Personal care or beauty items once opened

• Underwear or intimate products

• Any product clearly marked as non-returnable on its product page

If unsure, please contact us before returning the item.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours of delivery.
A few photos of the item and packaging will help us resolve things quickly with a replacement or refund.

Where This Policy Applies

This policy applies to orders delivered within the United Kingdom.

Thank you for choosing Bazaarket.
We appreciate your trust and are always here to help if anything goes wrong.

Last updated: 16 May 2026